Verifying your account ensures compliance with local regulations and protects both you and the platform from fraud. Verification confirms identity and residency, which helps us approve withdrawals quickly and securely. It also allows us to maintain a high standard of trust across our player community. Verification typically requires an identity document and a proof of address. We process documents with strict confidentiality and store them securely. Completing verification early prevents future delays when you request withdrawals or larger transactions.
If you prefer to deposit or play before full verification, you may be able to do so within certain limits, but withdrawals will generally be blocked until verification is complete. We encourage you to finish verification as soon as possible to avoid interruptions to account access. Our support staff can guide you through acceptable document types and upload steps.
Acceptable identity documents typically include a national ID card, passport, or driver’s license. Proof of address can be a recent utility bill, bank statement, or government correspondence showing your name and address. Documents must be clear, valid and within the required date range per the instructions on the upload page. Uploads are encrypted and transmitted through our secure platform. After submission, our verification team will confirm the documents and notify you of the outcome. If additional information is required, we will provide secure instructions on how to proceed.
Keeping your documents handy speeds up the process. Make sure scans or photos are well-lit and readable, with all corners visible. If you experience any issues during upload, contact support for assistance — we will help ensure your documents meet submission standards. Our verification process is designed to be efficient while meeting necessary regulatory obligations, allowing you to access full account features as soon as checks are complete.
We handle personal data with strict confidentiality. Your documents are used solely for identity verification and fraud prevention and are retained securely according to our privacy policy and regulatory requirements. We do not share personal documents with third parties except where required by law or regulated checks. You can review our privacy policy for details about data retention periods, processing purposes, and your rights. Our compliance team strictly controls access to personal data and follows secure disposal procedures where appropriate. Maintaining your privacy is central to our operational practices.
If you have concerns about data handling, our support team will provide information and next steps. We aim to be transparent about how we process personal information and to uphold rigorous standards of data protection. Our systems and policies are regularly reviewed to ensure alignment with best practices and regulatory expectations.
Contact support and we will guide you through the steps to complete verification and secure your account.
Following these steps helps you make the most of your account from the start. Verification unlocks full access and faster withdrawals, while security measures reduce the chance of unauthorized access. Adjust account settings according to your preferences and take a moment to explore responsible play tools. If any step is unclear, our team is available to help. We want to ensure every new account holder experiences a smooth and safe onboarding process at Bet Man Casino.
Verification typically completes within 24-72 hours, depending on the volume and document clarity. You will receive notification once your documents are approved.
If documents are rejected, follow the instructions provided by our verification team and re-submit clear images ensuring all required details are visible.
You may deposit and play within certain limits before full verification, but withdrawals often require completed verification.
Yes. Document uploads are encrypted and processed with strict privacy controls in line with our policy.